A New Year’s Resolution: Keep Social Media Personal

There aren’t many people who choose to send New Year’s Eve alone. That’s because the holidays are social events – times to connect with family and friends and strengthen old bonds. So why do so many businesses treat social media networks so much differently?

Far too many business owners treat their follows on social media like the the masses at professional networking events – they collect as many contacts as they can, but never do any follow up. But social media is about relationships.

On its most basic level, social media is one of several ways for business owners to keep in contact with past and potential clients and referral sources. And it can be a platform for publicizing new blogs and news items. But if you stop there, you may as well be using mailers.

Instead, small business owners need to commit to making personal connections with their social media followers. That means engaging with them and giving them a glimpse at the man behind the curtain. So, in 2015, business owners should resolve to:

Reply to Followers

Inevitably, someone will comment on one of your posts. In fact, you want them to. That’s how you can develop organic reach for your social media posts. Thank new followers, like or favorite responses and shares and retweets. And engage in your followers’ conversations. It will build brand loyalty and grow organic reach.

Be Personal

In between blog posts and product photos, take the time to post something personal. That doesn’t mean posting a picture of your lunch, but maybe you could post a shot of you and the crew on the job. Let them see who you are and what they are paying for behind the marketing pitch. It will help your loyal fans recommend you better to their contacts.

Have Conversations

Particularly on Twitter, one of the best ways to improve visibility and teach your followers about your business is to have conversations with them. Consider asking open-ended questions and being prepared to respond to the answers. Or set up a Tweet-chat or “Ask Me Anything” – dedicated times when you will engage and respond to your followers’ questions.

2015 will give you a chance for a whole new take on your social media strategy. Make a New Year’s resolution to take it more personally and to engage with your followers. What you invest in time, you will get back in organic growth and dedicated followers. If you need help developing a social media strategy, contact blogging coach Lisa Schmidt at Legal Linguist today.

 

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